Modern Cloud Business Communications A single platform for video, voice, chat, and collaboration

Zoom Phone includes traditional PBX features that enable employees to talk and interact in new ways to keep businesses moving.

Centralized Management

Provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal.

Secure and Reliable

The globally distributed Zoom cloud platform delivers secure HD audio with enterprise-class reliability and quality of service.

One unified app for phone, video, meetings, and chat

• Seamlessly make and receive phone calls, share content, participate in video meetings, and send chat messages from Zoom desktop and mobile apps

• Easily elevate phone calls to a Zoom Meeting without requiring participants to hang up and dial-in to a separate conference bridge

• Native apps for Windows, MacOS, iOS, and Android are designed for ease of use while maximizing voice and video quality of service

Unlocking the power of video-first unified communications

When leading enterprises trust Zoom to deliver their cloud phone solution—there’s no compromise when it comes reliability, usability, and security.

Dashboards to monitor the
quality and health of Zoom
Phone

Zoom Phone quality monitoring dashboards and call detail reporting
give administrators the power to proactively monitor and troubleshootcall quality issues.

• Quickly visualize and evaluate the health of Zoom Phone performance to stay on top of potential network-related quality issues

• Identify and isolate potential network issues with native reporting of VoIP codec bit rates, packet loss, jitter, and network latency

  • IT administrators can track the performance 
    of all calls traversing the network with automatically
    assigned Mean Opinion Scores (MOS)

Enterprise Cloud Phone System

Enterprise-class features with a modern user experience to streamline voice communications.

Centralized management

Provision and manage users, monitor call quality and usage data in the Zoom administrator portal.

Secure and reliable

The globally distributed Zoom cloud platform delivers secure HD Voice with enterprise-class reliability and quality of service.